Quick answer. Tap in and tap out where the system requires both. Keep the same card. A bank-card tap is fine if the city supports it.

Forgetting to tap out is how a maximum fare hits you.

MarketPalace Guide Center writes this as a solution walkthrough — the order we would use if we were in the room with you. We name the next click, then what to do if that click fails. We do not sell the TV, the kettle, or the plane ticket.

If a menu name on your set or phone does not match, use the closest wording and email hello@marketpalace.shop. We correct live pages when the path has moved.

What you need

  • The official transit app or a visitor card

1. Check if you tap in only (bus) or in and out (many metros and trains)

The diagram on the gate is the law.

2. Use one card or one phone, not a wallet full of cards

Two cards in one tap confuse the reader.

3. Top up in the official app or machine

Random kiosk 'helpers' are a pickpocket pattern.

4. If a gate rejects you, see staff rather than jumping

They can see the last tap.

If it still fails

  • Stop, take a photo of the screen or part, and write to us with the model name. Do not force a part that will not turn.

When you are done, browse more in Travel & Out or search the Guide Center for the next job on your list. A neighbour problem — a remote, a bill, a suitcase — has its own walkthrough.

Common questions

Tourist pass vs pay as you go?

If you ride all day, a day pass often wins. Do the two-minute maths.